Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, American Pest Solutions, may collect from you, and how it is used. By using our website,, you are accepting the practices described in this policy.

Acceptance of Agreement

The above prices, specifications and conditions are satisfactory and are hereby accepted. You authorize American Pest Solutions to provide the service as specified. Service visits must be accepted as prescribed, no credits will be given. Payment will be made as outlined above. Coupons and or discounts must be presented on the date of signing and will not be honored past the execution date of this agreement. All material is warranted to be as specified. There is no insect or rodent damage warranty expressed or implied. All work to be completed in compliance to all federal, state, and local regulations. Any alteration or deviation from the above coverage and specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the job price quoted. All agreements contingent on strikes, accidents or delays beyond our control. Home owner to carry fire, tornado, and other necessary insurance. Our staff is fully covered by Workman’s Compensation Insurance.

Service visits must be accepted as outlined above, no credits will be given.


Client agrees to 15 months of service. Homeowners are advised that children and pets should be away from the treated areas for 1-2 hours on the day of the service. American Pest Solutions will automatically renew this service unless otherwise notified in writing by the customer 30 days prior to the anniversary date of the plan startup shown above. American Pest Solutions reserves the right to adjust the fees payable pursuant to this agreement as needed. If you decide to cancel the service prior to the current anniversary date, there will be a $125.00 cancellation fee. Either party may terminate this agreement by providing thirty (30) days written notice to the other party. Upon receipt of such notice, both parties shall continue to fulfill their obligations under this agreement until the termination date. American Pest Solutions must be allowed to remove any devices we have installed on the property. Failure to allow removal of devices will result in a $150.00 charge. Delinquent accounts over 90 days past due will incur a $75 reinstatement fee. This plan is 100% transferable to a new owner should the original party sell the property while the plan is in place.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

I understand that American Pest Solutions may send occasional text messages or emails for appointment reminders and promotions. By providing your number you consent to receive messages from this company, to opt-out reply STOP at any moment. Msg & Data rates may apply.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.


We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.


This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.


By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (857) 524-2991 or via mail Attn: Privacy Officer, 1260 Suffield St, Agawam, MA 01001.