Since 1913, American Pest Solutions have been providing pest solutions. Trust Massachusetts' oldest family owned pest control company to protect your family & home.
About American Pest Solutions
Providing Pest Control Services Since 1913
Abraham Russell founded American Pest Solutions in 1913. In 1929 his son Matthew joined him. That same year, the company incorporated and moved to 1421 Main Street, Springfield, Massachusetts. Matthew headed up American for 37 years and in 1956 his son James joined the company after completing his college studies. Jim took over as President in 1971 and has run the company since then. Jim Russell received many civic and industry awards while in this position. In 2005, the National Pest Management Association selected Jim to be the 13th recipient of the Bart Eldridge award. That is the highest award given to a pest management professional by the NPMA.
In 1986, Jim's son Robert became the fourth generation to join the company. By this time, American had moved to its current location at 169 William St. in the south end of Springfield. General offices, the service department, warehouse, and garages are all located at this address. Bob was appointed to the position of President in 1995 and in 2003, Bob became a Board Certified Entomologist.
Fast Forward to Today
American continues to be a leader in our field, and in the community. In March of 2006, American Pest Solutions was honored for it's 60th year as a member of the Better Business Bureau of Central New England. Jim Russell, a past president of the BBB, was quite proud of this honor.
In 2015 Jim retired and Bob Russell took over as CEO. In 2020 American relocated to 1260 Suffield Street Agawam Ma. Bob Russell said this move and building is more of an accurate depiction of the growth and accomplishment of American Pest over the last 10 years. In 2021, Jordan Russell joined American as the 5th generation after graduating from Roger Williams University with a degree in Business.
-
We're ResponsibleAll of our employees undergo stringent background checks, including drug screening. Our field representatives are committed to providing exceptional service, while our office staff, praised by customers for their expertise, diligently assists with inquiries regarding services, products, scheduling, and payment options.
-
We've got the solutionsOur company President, Bob Russell, is a Board Certified Entomologist, and a member of the Entomological Society of America, distinguishing us from others in our field. Should you encounter an unidentified pest, simply photograph it, email us the picture with details of its discovery, and we'll promptly provide a confirmed identification and expert treatment recommendations.
-
We're licensed & certified.American Pest Solutions, recognized by the NPMA as a QualityPro certified company, boasts licensed and certified pest control professionals in Massachusetts and Connecticut. Engaged in both regional and national pest management associations, our employees undergo annual recertification training and seminars, supplemented by regular classes conducted by our resident Entomologist at our facility.
Why choose American Pest Solutions over the others?
We're local. Our company started right here in Springfield over 100 years ago. Four generations of the Russell family have kept this company growing since we began. We're not a national conglomerate or someone who started working in this area 10 or 20 years ago.
We're involved. Most consumers would rather do business with a company that is a long-time member of the local business community, and one that has a great reputation. American has been an active member of the Better Business Bureau of Western New England for over 60 years! Feel free to call the BBB and ask about us. In addition to being a past president of both the BBB and Springfield South End Business Association, Jim is a member of Rotary International. He is also a Shriner, and President of the local chapter of Therapy Dogs International.
We're an IPM provider. American Pest Solutions was a pioneer in the use of Integrated Pest Management (IPM) techniques. We actually used the legislated model before it was passed into law. We're especially familiar with dealing with IPM issues in schools, daycare centers, and even colleges. We follow IPM guidelines, and try to resolve issues in the most environmentally responsible manner. We will gladly work with your IPM Coordinator and Committee to implement a state-approved, certified Integrated Pest Management program.
Hear From Our Happy Customers
Where Satisfaction Speaks Louder Than Pests!
At American Pest Solutions, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
-
"Very personable and thorough service"We are long time customers of American Pest and have always been completely satisfied. They consistently provide superior service and are always responsive when an emergency pops through.Joel G.
-
"They never disappoint"I'm a long standing customer and they never disappoint. They come asap when needed and I know the techs so well they feel like family.Charlotte S.
-
"Our service tech, John was awesome!"Our service tech John was awesome!!! He took the time to show us where the problems were stemming from & assured us that our problems will be resolved!Paula M.
-
"Very nice and professional"Mark showed up yesterday and was very knowledgeable and very professional and kept me informed on what he was doing and seeing.Tamara N.
-
"Courteous and encouraging"I have had two visits thus far and both gentlemen were courteous and encouraging of asking questions. To my delight, the mouse droppings in my kitchen disappeared after the first visit!Alyce K.
-
"Great company to deal with"I had service yesterday and my technician Ethan was incredible. Very thorough and professional.Brian C.
-
"Outstanding representative of the profession and your company"Your technician, Dean, was friendly, knowledgable, and thorough in his search in and around the property. He found several traps that I had forgotten about and added super cheese in several high activity areas.Ray M.
-
"Very friendly and courteous"We very much appreciated the prompt service and the friendliness of the technician. From the initial call to the office to the technician providing the service, everyone is very friendly and courteous and seemed happy to help.Jean A.